Privacy Policy

This Privacy Policy explains how Jalapeno (“we”, “us”, or “our”) collects, uses, stores, and protects your information when you use our AI asset-management command center and related services (the “Services”).

1. Information we collect

• Account information: name, email address, employer, and authentication credentials when you register or sign in.
• Portfolio data: property, financial, lease, and operating data you import, connect, or enter.
• Connected services: with your permission, we read and write data through integrations such as Google Workspace, Microsoft 365, email providers, and cloud storage to enable AI analysis and workflow features.
• Usage data: interactions with the platform, feature usage, prompts, and generated outputs.
• Device and log data: IP address, browser type, operating system, and diagnostic logs.

2. How we use your information

• Provide, operate, and improve the Services.
• Generate grounded analysis, reports, briefings, and forecasts.
• Authenticate users, enforce role-based access, and protect the platform.
• Communicate updates, support responses, and security notices.
• Comply with legal obligations and respond to lawful requests.

3. Data sharing

We do not sell your personal information. We share data only with service providers who perform functions on our behalf (e.g., cloud hosting, AI inference), under confidentiality and security obligations, and when required by law.

4. Data retention

We keep your data for as long as your account is active or as needed to provide the Services. You may request deletion of your account and associated data by contacting us.

5. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or export your personal data. To exercise these rights, contact us using the information below.

6. Security

We use industry-standard security measures including encryption in transit, access controls, and role-based permissions. No system is completely secure, and we encourage you to protect your credentials.

7. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version with a new “Last updated” date and notify you of material changes.

8. Contact us

Questions about this Privacy Policy can be sent to privacy@jalapeno.ai.